MiiTel Terms and Conditions of Use

(Bahasa Indonesia)

These MiiTel Terms and Conditions of Use (these “T&Cs”) define the terms and conditions of the contract between each entity and organization, etc. that uses the “MiiTel” service (“User”) and RevComm Inc. (the “Company”) regarding the use of the “MiiTel,” “MiiTel Meetings” and “MiiTel RecPod” service as provided by the Company (In the event that the name or content of the services is changed for any reason, including the services after such change; collectively referred to as the “Services,” including cases where the Services are provided through the Company’s subsidiaries and affiliates (the “Group Companies,” and the Company or the Group Companies which provides the Services shall be referred to as the “Service Provider.”)).

Users may use the Services only after confirming and agreeing to the “RevComm Terms and Conditions of Use” (the “Master T&Cs”), these T&Cs, and the Explanatory Materials Regarding Important Items created by the Company (the “Explanatory Materials,” and together with the Master T&Cs and these T&Cs, these “MiiTel T&Cs”). In the event that the Services are used on a trial basis, the separately stipulated “MiiTel Terms and Conditions of Trial Use” shall apply.

Article 1 (Conclusion of Usage Contract)

1.When a User submits an order form for the Services to the Service Provider and the Service Provider accepts the order or when a contract is executed between a User and the Service Provider by a method separately designated by the Service Provider, a contract for the use of the Services (“Usage Contract”) between Users and the Company shall be deemed to have been concluded, and the User may use the Services in accordance with these MiiTel T&Cs during the term of the Usage Contract.
2.When executing a contract as set forth in the preceding paragraph, a User warrants that the individual who electronically signs, seals or signs such contract is the representative of such User or an individual authorized by such representative to execute the contract.
3.When accepting the provision of the Services, Users shall promptly execute the procedures and confirmation required by applicable laws and regulations in Japan, such as identity verification based on the Act on the Prevention of the Transfer of Criminal Proceeds and the Telecommunications Number Usage Plan, etc., if requested by the Service Provider. In executing such procedures, confirmation, etc., Users acknowledge that the Service Provider will request the submission of identification documents, etc. and shall cooperate with the Service Provider therein.
4.Users acknowledge in advance that the provision of the Services may not start or the use of the Services may be suspended if the various procedures under the preceding paragraph are not completed or if Users do not respond to the confirmation procedures requested by the Service Provider during the term of the Usage Contract under laws and regulations after the Usage Contract specified in Paragraph 1 is concluded.

Article 2 (Term, Etc.)

1.The Usage Contract shall take effect on the day on which the Service Provider issues IDs for the Services as specified in Article 6 to Users and shall continue to be valid until the expiry date of the Usage Contract specified in the purchase order submitted by the User to the Service Provider.
2.If neither the Company nor the User gives notice in writing or by electromagnetic record (email, etc.) of its intent not to renew at least one (1) month before the expiration of the term of the Usage Contract and takes the procedures prescribed by the Service Provider as stipulated in the preceding paragraph (or by a separately agreed deadline, if otherwise agreed), the Usage Contract shall be automatically renewed for a further term under the same conditions, with the same to apply thereafter; provided, however, that this provision shall not apply to Usage Contracts that explicitly stipulate no automatic renewals. In the case of termination of the Usage Contract without automatic renewal, the Usage Contract will be terminated upon the last day of the month in which the Usage Contract terminates.
3.Notwithstanding the provisions of the preceding paragraphs, a Usage Contract shall terminate automatically when the relevant User is deregistered and is no longer deemed a User under the Master T&Cs.

Article 3 (Functions of the Services)

The further details of the contents and functions, etc. of the Services shall be pursuant to the descriptions in the pages explaining the same on the Company’s and Group Companies’ websites. The Company and the Group Companies may, at their own discretion, change, add, delete, etc. the functions of the Services at any time.

Article 4 (Quality of the Services)

In receiving the Services, Users agree in advance that it is technically difficult for the Company and the Services Provider to warrant the accuracy of the Services, as the voice data recognition performance depends on each User’s operating environment, the performance of the equipment used by each User, each speaker’s speaking style and vocabulary, and other factors.

Article 5 (Usage Fee and Payment Method)

1.As compensation for the use of the Services, Users shall pay the usage fees as determined by the Services Provider in accordance with the calculation method described in the “Purchase Order and Usage Contract” form submitted by Users to the Service Provider, as well as any taxes in accordance with applicable laws and regulations, by the payment date specified below or by the payment date specified in the Usage Contract by a method separately agreed upon between Users and the Service Provider, such as transfer to an account specified by the Service Provider, etc. Bank transfer fees and other costs necessary for the payment shall be borne by Users.
– Payment date

Fixed cost: Last day of the month of use (In the case of an annual contract, the month in which the contract starts or the month in which the contract is renewed)
Pay-as-you-go: Last day of the month following the month of use

2.The use fee will not be reduced or refunded even if Users stop using the Services or terminate the Usage Contract in the middle of the term of the Usage Contract stipulated in Article 2 of these T&Cs.
3.In the event that Users delay payment of the usage fee, Users must pay to the Service Provider a late fee at the rate of 14.6% per annum for the period from the day following the payment deadline to the day on which the fee is credited to the account designated by the Service Provider.
The rate per annum for late payment shall be the rate per 365 days, even for periods including leap year days.
4.The Service Provider may change the usage fee for the Services at any time by giving prior notice of such change to Users on the Service Provider’s website, in writing, by email, or by any other method that the Service Provider deems appropriate. If Users do not agree to such change, Users may terminate the Usage Contract during the prior notice period. Users will be deemed to have agreed to such change if Users do not raise any objection during the prior notice period or if Users use the Services after the expiration of the prior notice period.

Article 6 (Issuance and Administration of IDs, etc.)

1.Users may issue IDs and passwords (“IDs”) for the use by Users’ duly authorized officers, employees, and other persons covered under the Usage Contract.
2.Users shall not lend, transfer, or sell IDs to any party other than those covered by the Usage Contract nor allow a third party to use the IDs or change the name registered for the IDs.
3.Users shall be entirely responsible for the use and administration of IDs. The Service Provider shall not be responsible for the use of IDs by a third party.

Article 7 (No Warranty and Disclaimer)

1.The Services shall be provided on an “as is” basis and the Company and the Group Companies make no warranty of any kind with respect to the Services, including, but not limited to, the acquisition of clients by Users and any improvement in the business performance of Users, the maintenance and improvement of relationships with clients or potential clients, fitness for a particular purpose, commercial usefulness, completeness, or continuity.
2.Even if a User obtains any information directly or indirectly from the Company or the Group Companies through the Services, the Company and the Group Companies make no warranties of any kind to the Users beyond what is provided in these MiiTel T&Cs.
3.Users must determine whether the use of this Services violates any laws and regulations applicable to Users or the internal rules of industry groups, etc. at their own responsibility and cost. The Company and the Group Companies make no warranty that the use of the Services by Users complies with the laws and regulations applicable to Users or the internal rules of industry groups, etc.
4.Users shall handle and resolve transactions, communications, disputes, etc. that occur between Users and other Users, Users’ current or prospective business partners, and any other third parties in connection with the Services at their own risk and responsibility. The Company and the Group Companies shall bear no liability or responsibility in relation to such matters.
5.The Company and the Group Companies shall not be liable for any suspension, stoppage, termination, unavailability, or modification of the provision of the Services; the deletion or loss of the Users’ messages or information; the cancellation of the Users’ registration; data loss, equipment failure, or damage due to the use of the Services; or any other damage suffered by a User in connection with the Services. In the event that the Company or the Group Companies are liable for damages incurred by Users under laws or regulations or any other reason notwithstanding this paragraph and other provisions exempting the Company and the Group Companies from liability, the liability of the Company and the Group Companies shall be limited to the total amount of the service usage fee (up to 12 months, if the Usage Contract term exceeds one (1) year).
6.Any information provided or transmitted by Users through the Services (including, but not limited to, short messages sent by Users) shall be provided to the recipient at the Users’ responsibility, and the Company and the Group Companies make no warranty whatsoever as to the contents, etc. thereof, and shall not be responsible in any way for any damage resulting therefrom.
7.Users shall investigate, at their own responsibility and expense, whether use of the Services breaches applicable laws and regulations (including, but not limited to, the “Act on Regulation of Transmission of Specified Electronic Mail”), applicable administrative guidelines, and other applicable industry customs, etc., and the Company and the Group Companies make no warranty whatsoever that the use of the Services by Users conforms to the laws and regulations, etc. applicable to such Users.
8.Depending on the sender ID set by a User or the contents of the message, a short message sent by the User using the Services may not reach the intended recipient of such message.
The Company and the Group Companies make no warranty that short messages sent using the Services will reach the intended recipient without fail.

Article 8 (Handling of Information, etc.)

Information, etc., such as data, handled via the Services shall be handled pursuant to the conditions set by the Company and the Group Companies, such as the Master T&Cs and the Privacy Policy.

Article 9 (Termination of Usage Contracts)

Users agree that the Usage Contracts shall be terminated and the Services may be immediately unavailable, the information accumulated in the Services may be deleted, and access may be denied if any T&Cs of Use are terminated.

Article 10 (Entire Agreement)

These MiiTel T&Cs of Usage constitute the entire agreement between the Company and the Group Companies and Users concerning the subject matter contained herein and supersede all prior agreements, representations, and understandings, whether oral or written, between the Company and the Group Companies and Users concerning the subject matter of these MiiTel T&Cs of Usage.

Article 11 (Special Provision for Users of MiiTel Meetings (Zoom Integration))

If a User is engaging in the Services for “MiiTel Meetings (Zoom Integration)” and installs　and uses its application, in addition to these MiiTel T&Cs, the “Terms for MiiTel Meetings (Zoom Integration) App” shall also apply. Such User shall confirm and agree to these additional terms.

Article 12 (Special Provisions for Users in the U.S.)

If a User is engaging in the Services in the U.S., the “RevComm Terms of Services (for US users)” shall be applied to such User for its use of “MiiTel” (the name of the Services in the U.S. is “RevComm”) and the “RevComm Meetings Terms of Services (for US users)” shall be applied to such User for its use of “MiiTel Meetings” (the name of the Services in the U.S. is “RevComm Meetings”), respectively, in preference to these T&Cs.

Enacted: September 13, 2018
Revised: May 17, 2019
Revised: April 1, 2022
Revised: February 1, 2023
Revised: May 1, 2023
Revised: February 1, 2024